Refund Policy for Non-Refundable Software
Thank you for choosing our software. We understand that sometimes issues may arise, and we are committed to providing the best possible assistance to ensure your satisfaction. Please take a moment to review our refund policy outlined below.
1. Non-Refundable Software:
All purchases of our software are non-refundable by default. Once the purchase is made, it is considered a final sale, and we do not offer refunds unless we can verify that the problem lies with our software and it is beyond our ability to resolve it.
2. Verification of Problems:
In the event that you encounter an issue with our software, we will make every effort to assist you in resolving the problem. We may require you to provide detailed information about the issue, including error messages, screenshots, or any other relevant data. Our support team will then investigate the matter thoroughly to determine if the problem is indeed on our side and cannot be fixed.
3. Refunds Due to Verified Software Issues:
If we confirm that the problem lies with our software and it is beyond our ability to fix, we will offer a refund upon your request. The refund will be processed in the original payment method used for the purchase. Please note that refunds will only be provided for the specific software purchase that is affected by the verified issue.
4. Exclusions from Refunds:
We want to make it clear that refunds will not be granted in the following cases:
- Bans or Banned Accounts: If your account or access to our software is subject to a ban or any form of restriction imposed by a third-party platform or service, we cannot provide a refund. It is your responsibility to adhere to the terms and conditions of the platform and understand the potential risks associated with the usage of our software.
- Change of Mind: Refunds will not be issued for purchases where the customer has simply changed their mind or no longer requires the software. We encourage you to thoroughly evaluate your needs and the compatibility of our software with your system before making a purchase.
5. Customer Responsibility:
By making a purchase, you acknowledge and accept that it is your responsibility to ensure the compatibility of our software with your system and to comply with the terms and conditions set by any relevant platforms or services. You understand and agree that any risks associated with using our software, including the potential for bans or restricted access, are solely your responsibility.
We strive to provide reliable software solutions and offer assistance when issues arise. We appreciate your understanding of our refund policy, which ensures fair treatment for all customers. If you have any questions or require support, please reach out to our customer service team, who will be happy to assist you.
Please note that this refund policy is subject to change without prior notice. It is recommended to review the policy periodically for any updates or modifications.