Refund Policy for Non-Refundable Software
Thank you for choosing our software. We understand that issues can arise, and we are committed to providing the best assistance to ensure your satisfaction. Please review our refund policy outlined below.
1. Non-Refundable Software:
All purchases of our software are non-refundable by default. Once you make a purchase, it is final. We do not offer refunds unless we verify that the problem lies with our software and it is beyond our ability to resolve.
2. Verification of Problems:
If you encounter an issue with our software, we will assist you in resolving it. We may require detailed information about the issue, such as error messages, screenshots, or other relevant data. Our support team will investigate the matter thoroughly to determine if the problem is on our side and cannot be fixed.
3. Refunds Due to Verified Software Issues:
If we confirm that the problem is with our software and it cannot be fixed, we will offer a refund upon your request. The refund will be processed using the original payment method. Refunds will only be provided for the specific software purchase affected by the verified issue.
4. Exclusions from Refunds:
Refunds will not be granted in the following cases:
- Bans or Banned Accounts: If your account or access to our software is banned or restricted by a third-party platform, we cannot provide a refund. Adhere to the platform’s terms and understand the potential risks associated with our software.
- Change of Mind: Refunds will not be issued if you change your mind or no longer need the software. Evaluate your needs and the compatibility of our software with your system before making a purchase.
5. Customer Responsibility:
By making a purchase, you acknowledge that it is your responsibility to ensure the compatibility of our software with your system and comply with the terms set by relevant platforms. You understand that any risks associated with using our software, including potential bans or restricted access, are your responsibility.
We strive to provide reliable software solutions and offer assistance when issues arise. We appreciate your understanding of our refund policy, which ensures fair treatment for all customers. If you have any questions or need support, please contact our customer service team, who will be happy to assist you.
Please note that this refund policy is subject to change without prior notice. Review the policy periodically for any updates or modifications.